Privacy Policy

1. Who We Are

Realtor 007 ai, LLC operates Realtor007.ai through Roland Ruiz, a Licensed Real Estate Advisor at Keller Williams Premier Properties, located at 11440 N Kendall Dr, Suite 405, Miami, FL 33176. For any privacy-related questions, contact us at Support@Realtor007.ai.

2. Information We Collect

Information You Provide Directly

• Name, email address, and phone number submitted through our AI chat widget
• Real estate interests, preferred appointment times, and property preferences
• Messages and inquiries sent through the chat or contact form
• Any other information you voluntarily provide during a conversation

Information Collected Automatically

• Pages visited, time spent on pages, and navigation patterns
• Browser type, device type, and operating system
• IP address and approximate geographic location
• Referral source (how you found our site — Google, social media, direct, etc.)
• UTM campaign parameters if you arrived via an advertisement
• Browser language preference (used to greet you in your language)

3. How We Use Your Information

• To respond to your real estate inquiries and schedule appointments
• To provide personalized property recommendations and market information
• To send appointment confirmations and follow-up communications
• To improve our AI chat assistant and website content
• To analyze site traffic and understand how visitors use our resources
• To comply with legal obligations and professional licensing requirements

4. How We Share Your Information

We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

We may share your information only as follows:

Service Providers

• Anthropic (Claude AI) — powers our AI chat assistant to respond to your questions
• Cloudflare — hosts our website and processes web traffic
• Twilio — sends SMS confirmations when you request an appointment
• Google — analytics, calendar scheduling, and email notification services
• Keller Williams Premier Properties — as required by our real estate brokerage relationship

Legal Requirements

We may disclose information when required by law, court order, or to protect the rights and safety of our clients and business.

5. Data Retention

We retain your contact information for as long as necessary to provide real estate services and as required by Florida real estate licensing regulations. Chat conversation data is retained for up to 2 years for quality and training purposes. You may request deletion at any time by contacting Support@Realtor007.ai.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information
• Opt-Out: Opt out of SMS communications at any time by replying STOP
• California Residents: Additional rights under CCPA — contact us to learn more

To exercise any of these rights, email us at Support@Realtor007.ai.

7. Cookies & Tracking

Our site uses browser localStorage to remember returning visitors and improve your chat experience. We do not use third-party advertising cookies. Standard web analytics may collect anonymous usage data to help us improve our content.

8. Security

We implement industry-standard security measures including HTTPS encryption, secure cloud hosting through Cloudflare, and access controls on all data systems. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact Support@Realtor007.ai immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.

11. SMS / Text Message Communications

By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS communications from Realtor 007 ai, LLC (operating as Realtor007.ai) regarding your real estate inquiry, appointment confirmations, and follow-up communications.

SMS consent is collected separately from other forms of communication consent. Your agreement to receive SMS messages is not a condition of receiving real estate services. To opt out of SMS at any time, reply STOP to any text message or contact us at Support@Realtor007.ai.